How can we help?

FAQs

General questions regarding Feefo and the hub platform.

Getting Started

Learn about Feefo, navigating the platform and how to setup your account.

Settings

Configure the your brand profile, user access and global preferences.

Feedback

Find out how to respond to and moderate feedback to display on widgets and social media.

Sales

Discover the different methods to upload sales/order information or connect data sources.

Analytics & Reports

Understand the different analytic dashboards and how they can help you unlock valuable insights on your consumers.

Marketing

Learn about the various display tools and how to implement them across your platforms and collateral.

Campaigns

Find out how to update campaign preferences, feedback flow and thank you page content.

Products

Upload your product catalogue and connect it to your google shopping feed.

Premium Features

Google Partnership

Find out how to influence your knowledge panel, star ratings and google ads.

Integrations

From e-commerce to marketing tools, find out how we integrate our tools.

For Developers

Check out our technical developer articles.

Reviewers

Learn how to submit and edit reviews.