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Knowledge Base
Settings
Settings
Configure the your brand profile, user access and global preferences.
General
Configuring Global Feedback Preferences Across Your Account
Setting Up Net Promoter Score® (NPS®) Alerts and Escalations
Using Insight Labels and Predictive Response Tools
A/B Email Testing Tool: Optimising Review Request Conversion Rates
Accounts and Users
Managing Users & Permissions: Roles, Access Control, and Team Setup
How to Reset Your Feefo Account Password
Configuring GDPR Settings and Data Privacy Controls
Client Review Page
Customising Your Brand Profile and Visual Identity
Setting Up and Optimising Your Public Client Review Page
Connectivity
How to Find and Manage Your Feefo API Key
Configuring Webhooks
Connecting Feefo to Google Analytics for Conversion Tracking
