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      Back to home
      1. Knowledge Base
      2. Reviewers
      • FAQs
        • Billing
        • Consumer panel
      • Getting Started
        • About Feefo
        • Platform Overview
        • Implementation
        • Login
        • Importing
      • Settings
        • Accounts and Users
        • General
        • Client Review Page
        • Connectivity
      • Feedback
        • Review Response
        • Moderation
        • Social Sharing
      • Sales
        • Overview
        • Manual Upload
        • Automated Upload
        • Data Source
        • Labels and Tags
      • Analytics & Reports
        • Settings and Functionality
        • Essential Analytics
        • Additional Analytics
        • Advanced Insights
        • AI
        • Legacy Reports
      • Marketing
        • Display Tools Settings
        • Essential Display Tools
        • Premium Features
        • Advertise
      • Campaigns
        • Overview
        • Campaign Preferences
        • Feedback Preferenes
        • Premium Features
      • Products
        • Product Catalogue
        • Google Shopping Feed
        • Syndication
      • Premium Features
        • Surveys
        • Places
        • Q&A
        • Sampling
        • Ecolabels
        • Communities
      • Google Partnership
        • Google Knowledge Panel
        • Google Star Rating
        • Google Ads
      • Integrations
        • Klaviyo
        • Magento
        • Shopify
        • AutoTrader
        • Upzelo
        • dotdigital
        • Fresh Relevance
        • Mention Me
        • Ometria
        • WooCommerce
      • For Developers
        • API Guides
        • Reviews Summary API
        • Reviews API
        • Authentication
        • WebHooks
        • Zapier
      • Reviewers
        • FAQs
        • Leaving a review
        • Moderation
        • AutoTrader

      Reviewers

      Learn how to submit and edit reviews.

      FAQs

      • I’ve had terrible customer service; how do I make a complaint?
      • Can Feefo help with my purchase or service issue?
      • I didn’t opt in, is this in line with current data protection laws?
      • Is the business I’m dealing with legitimate?
      • I don’t want to be contacted for reviews. Can I opt out?
      • I can’t see where to sign up. How do I leave a review?
      • Why haven’t I been asked to leave a review?
      • Why haven’t I received my refund?
      • Who are Feefo? Why have I received this email?
      See more

      Leaving a review

      • Leaving a review
      • Can I leave a review via the Contact Us form?
      • Can I remove my review?
      • How quickly will I get my review request?
      • Can I change my review?
      • I didn’t opt in, why have I been asked to leave a review?
      • Why did I receive a review request at an antisocial time of day?
      • How quickly will I get my review request?
      See more

      Moderation

      • Does Feefo remove negative reviews?
      • Will my feedback be published?
      • Why has my review been removed/edited?
      • Does Feefo allow businesses to filter out negative reviews?

      AutoTrader

      • How do I leave a dealer review on Auto Trader?
      • Can I remove or edit a review I have left for a dealer?
      • Why has my review been rejected?
      • How long will it take for my dealer review to be published?
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      • Go to business.feefo.com
      • Submit a ticket
      • Go to Customer Portal
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