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Knowledge Base
Reviewers
Getting Started
About Feefo
Platform Overview
Implementation
Login
Importing
Settings
Accounts and Users
General
Client Review Page
Connectivity
Feedback
Review Response
Moderation
Social Sharing
Sales
Overview
Manual Upload
Automated Upload
Data Source
Labels and Tags
Analytics & Reports
Essential Analytics
Additional Analytics
AI
Legacy Reports
Advanced Insights
Marketing
Display Tools Settings
Essential Display Tools
Premium Features
Advertise
Campaigns
Overview
Campaign Preferences
Feedback Preferenes
Premium Features
Products
Product Catalogue
Google Shopping Feed
Syndication
Premium Features
Surveys
Places
Q&A
Sampling
Ecolabels
Communities
Google Partnership
Google Knowledge Panel
Google Star Rating
Google Ads
Integrations
Klaviyo
Magento
Shopify
AutoTrader
Upzelo
dotdigital
Fresh Relevance
Mention Me
Ometria
For Developers
API Guides
Reviews Summary API
Reviews API
Authentication
WebHooks
Zapier
Reviewers
FAQs
Leaving a review
Moderation
AutoTrader
Reviewers
Learn how to submit and edit reviews.
FAQs
I’ve had terrible customer service; how do I make a complaint?
Can Feefo help with my purchase or service issue?
I didn’t opt in, is this in line with current data protection laws?
Is the business I’m dealing with legitimate?
I don’t want to be contacted for reviews. Can I opt out?
I can’t see where to sign up. How do I leave a review?
Why haven’t I been asked to leave a review?
Why haven’t I received my refund?
Who are Feefo? Why have I received this email?
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Leaving a review
Leaving a review
Can I leave a review via the Contact Us form?
Can I remove my review?
How quickly will I get my review request?
Can I change my review?
I didn’t opt in, why have I been asked to leave a review?
Why did I receive a review request at an antisocial time of day?
How quickly will I get my review request?
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Moderation
Does Feefo remove negative reviews?
Will my feedback be published?
Why has my review been removed/edited?
Does Feefo allow businesses to filter out negative reviews?
AutoTrader
How do I leave a dealer review on Auto Trader?
Can I remove or edit a review I have left for a dealer?
Why has my review been rejected?
How long will it take for my dealer review to be published?
