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Knowledge Base
Feedback
Feedback
Find out how to respond to and moderate feedback to display on widgets and social media.
Review Response
Feedback Management Overview: Responding to and Managing Customer Reviews
Understanding the Review Window
Using AI Replies to Draft Instant, Personalised Review Responses
Moderation
Flagging Reviews for Moderation: Step-by-Step Guide and Rules
Feefo Moderation & Compliance Guidelines: What Can and Cannot Be Removed
Understanding AI Moderation: Automated Filters for Profanity, PII, and Spam
Social Sharing
Social Sharing Options: Broadcasting Customer Reviews Across META Accounts
Social Sharing