How do I manage reviews?

1. Sign in to Feefo Hub

2. Head to 'Dashboard' on the left-hand side

3. Here you can see your 'Sales', 'Emails and 'Monitored Reviews'

a screenshot of what is on screen when you select 'dashboard' there are three sections labelled 'Sales' 'emails' and 'Monitored Reviews'

4. Head to 'Feedback' on the left-hand side

5. Here, you can search your reviews by their star rating. You can also look at the reviews you need to reply to.

a screenshot of what is on screen what you select 'Feedback' There is a search bar where you input your order reference for a review. It also has a filter for the star ratings where you can select which ratings you want to search