Review requests do not always arrive instantly. Businesses allow time for delivery and usage before asking for feedback, so depending on the nature of your experience, a request can take anywhere from a few days to a few weeks to reach you. In certain situations — for example, around a public holiday — it may take even longer.
What should I do if I have not received a review request?
If you want to leave a review but have not received a feedback request yet, please wait at least two weeks after your experience before contacting our customer support team.
