Invitations

Accessing Invitations

To manage and view invitations, follow these steps:

1. Click your avatar in the top navigation panel.
2. Select Control Panel from the dropdown menu.
3. Click Invitations.

On this page, you can see all invitations created within your community, whether they were created manually or via the Invitation API. Each invitation has a unique link that can be sent to the user either automatically or manually. Invitations will be removed from the list once the user has created their account.

Note: Invitations for guests are created automatically when they ask their first question.

Creating an Invitation

When you create an invitation, the user’s email address is not stored in plain text. Instead, it is encrypted using SHA-256. The user will choose their password when accepting the invitation, but they must use the provided email address.

Steps to Create an Invitation

1. Click the Create Invitation button.

2. Add Name: Enter the name that will be used to address the user in the invitation email (the user can change this name later when they accept the invitation).

3. Add Email: Enter the email address that the user will use to accept the invitation.

4. Add Role: Choose the user’s role:

   • Administrator
   • Moderator
   • Member

5. Send Invitation: Choose to send the invitation via email.

6. Click Create to send the invitation.

Invitation Status and Management

Once the invitation is created, the invitation table will populate with the following details:

• User or File Name: The name associated with the invitation.
• Creation Time: When the invitation was created.
• Updated Time: When the invitation was last updated.
• Email Sent: Indicates whether the invitation email has been sent.

You can also manage invitations by using the ellipsis menu (three dots) next to each invitation. This allows you to delete the invitation if needed.

For further assistance or guidance on managing invitations, feel free to contact our support team.