Setting up Product and Service ratings

You can include their star ratings and number of reviews in the HTML product blocks of your email templates:

Contact your Customer Success Representative to discuss enablement.

You'll need to provide your Merchant Identifier from Feefo to complete the integration.

There are two options available:

Product ratings are the star ratings for individual products.

If there's no product rating available, Feefo uses the business rating as a fallback.

Your business rating (or 'service rating') is your brand's overall rating from Feefo.

You can include this in a separate block: