Skip to content
Raise a ticket
  • There are no suggestions because the search field is empty.

Treefo

TABLE OF CONTENTS

 

Introduction

We are thrilled to introduce Treefo, our impactful initiative designed to merge the power of customer feedback with global sustainability efforts.

Treefo is a simple but powerful concept: For every review you collect, Feefo funds the planting of a tree on your behalf.

By subscribing to Treefo, your business can actively contribute to reforestation projects worldwide, turning every customer interaction into a positive ecological action. Not only does this demonstrate your commitment to a healthier planet, but it also provides a compelling new incentive for your customers to share their valuable feedback.

 

Key Benefits

Treefo is more than just a donation; it’s a strategic tool that drives customer engagement, trust, and growth:

  • Collect More Feedback: Treefo provides customers with a powerful motivation to leave a review—the chance to do good for the planet. This positive incentive helps boost your overall response rate.
  • Convert More Customers: Consumers are increasingly choosing brands that champion sustainability (with 81% feeling companies should help improve the environment). Display the eye-catching Treefo badge across your channels to build trust and encourage browsers to become buyers.
  • Show Authentic Appreciation: Turn the simple act of leaving a review into a meaningful exchange. By funding a tree, you send a 'love note' to both the planet and your customer, reinforcing your brand's integrity.
  • Share Your Impact: Gain access to stunning, ready-to-use assets that you can share across all your marketing channels to highlight your commitment and sustainability ambitions.

 

How Treefo Works: Your 4-Step Journey

Getting started with Treefo is as easy as one, two, tree!

Step 1: Activate Treefo

Add the Treefo feature to your existing Feefo subscription. You will choose your allocation of trees based on the review volumes you are aiming to collect.

Step 2: Incorporate Messaging

Integrate the Treefo messaging into your customer feedback requests (e.g., in email, in-app, or SMS invitations). Let your customers know that their feedback equals a tree, and watch your response rate grow.

Step 3: Feefo Fulfills Planting

Feefo works with our trusted partner, Ecologi, to fulfill your tree-planting commitment. We manage the entire process, ensuring every collected review results in real-world environmental action.

Step 4: Promote Your Success

You will receive eye-catching Treefo assets (badges, graphics, etc.) to share across your website, social media, and marketing campaigns, publicly highlighting your positive impact.

 

Ready to Turn Your Feedback Into Forests?

If you're an existing client, please reach out to your dedicated Customer Success Manager (CSM) to activate Treefo today. If you're new to Feefo, Contact our Experts to learn more about how Treefo can power your sustainable growth.