What does Feefo do?
Feefo is employed by the company that you’re dealing with to collect customer feedback on its behalf and nothing more. Our staff have no details of your transaction and have no control over it.
Who should I contact about a refund or replacement?
If you have not received a refund or replacement item, please do not contact Feefo. To find out about a refund, replacement, or exchange, please contact the seller directly with your query and they will be able to help you.