TABLE OF CONTENTS
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Introduction
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Peer Group Recommendations (PGR)
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Seamless Integration with Reviews
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Exclusive VIP Communities
Introduction
Feefo Communities is an engagement platform through which companies can simultaneously engage with customers and prospective customers, employees, and partners. Relevant and powerful peer to peer recommendation is proactively stimulated and relationships strengthened leading to increased customer loyalty, more motivated staff, driving increased business growth.
Feefo Communities is a customer retention powerhouse. Designed to help brands cultivate deeper, more meaningful relationships with their customers, providing the tools to transform enthusiastic customers into loyal advocates.
Peer Group Recommendations(PGR)
Enhance your communities dynamics with our Peer Group Recommendation module. This feature allows your best customers to become brand ambassadors, sharing their authentic experiences and answering questions. The result? Increased credibility and a trusted community that drives customer loyalty and retention.
Seamless Integration with Reviews
Feefo Communities seamlessly automates growth and engagement. By inviting high-rating reviewers or top-tier loyalty members into exclusive community spaces, Communities activates a powerful cycle of positive feedback and continuous engagement.
Create exclusive spaces for your most valuable customers to interact, get insider information, and feel more connected to your brand. These VIP communities not only make your customers feel special but also make them stickier—enhancing their likelihood of staying loyal and increasing their lifetime value.
Now see the full feature set